Natalie Friedman is a recognized leader with over 20 years of experience in healthcare, specializing in patient experience, engagement technologies, and clinical transformation. She has partnered with prominent health systems to implement industry-recognized best practices for interactive patient care and strategic patient engagement initiatives.
Natalie brings deep expertise in outcomes achievement planning, workflow alignment, and change management. She has presented at leading industry conferences nationwide. A graduate of East Carolina University and a certified Six Sigma Yellow Belt, she currently collaborates with hospitals and health systems to foster growth within the community at The Beryl Institute.