This session will focus on the strategic alignment of acute care-at-home service lines within healthcare organizations, emphasizing how to engage with health system leadership to drive successful program expansion. Experts will share proven strategies for securing C-suite buy-in, aligning acute care goals with broader organizational objectives, and creating a robust framework for long-term success. Attendees will gain actionable insights into fostering a shared vision, addressing challenges, and navigating the complexities of integrating acute care at home into existing care models. This session equips leaders with actionable strategies to scale acute care-at-home programs and advocate for necessary resources to ensure their growth and sustainability.

» Develop strategies to engage C-suite and health system leadership, securing buy-in for acute care-at-home programs
» Identify key steps to align organizational goals with the successful implementation and growth of acute care-at-home services
» Understand how to navigate challenges and create a sustainable growth framework for acute care-at-home service lines

This session will explore the considerations and opportunities for expanding hospital-at-home programs to include pediatric, oncology, and post-surgical care. Attendees will gain insights into the unique challenges and requirements of these patient populations, including specialized care protocols, safety standards, and clinical coordination. Experts will discuss how to adapt existing hospital-at-home models to meet the needs of these diverse groups, while ensuring high-quality care and patient safety. Panelists will share practical strategies for overcoming regulatory, technological, and operational hurdles will be shared, offering valuable guidance for scaling hospital-at-home services to new, high-acuity use cases.

» Understand key clinical and operational needs for pediatric, oncology, and post-surgical hospital-at-home care

» Explore strategies to scale hospital-at-home models for high-acuity patient populations

» Learn practical solutions to regulatory, tech, and staffing challenges in program expansion

The goal of hospital-at-home care is to approximate that of the traditional bricks-and-mortar hospital. Hospital at home, though, is a complex model to coordinate logistically and aims to provide a more patient-centered delivery. In order to scale hospital-at-home programs safely due to factors related to delivering care in the home or factors that drive an improved patient experience, hospital at home requires programs to evaluate certain situations and approach them differently. By re-evaluating these situations, hospital at home can provide a more positive care experience, reducing over-utilization, while maintaining high quality care. This interactive session will cover case-based scenarios where there are unique situations in hospital at home and the considerations programs must need in operation of their hospital-at-home units. Examples that will be discussed include: timing of medications and infusions, lab testing and point-of-care use, deep vein thrombosis prophylaxis and glycemic management.

Limited to 20, pre-registration required. Sign up at registration desk.

This interactive roundtable discussion will explore innovative hospital-at-home staffing strategies. Join your industry colleagues for a peer-to-peer idea exchange, tackling common issues and identifying successful strategies to improve your staffing approach and drive superior outcomes.

This session will focus on enhancing virtual visit capabilities for MDs and APPs in hospital-at-home programs. Attendees will learn protocols for determining the appropriateness of virtual visits, and how to select the right technology, from basic tablets and secure connections to more specialized tools like digital stethoscopes. The session will also cover best practices for optimizing remote physical exams and provide key insights from experienced virtual home hospitalists to ensure high-quality, effective virtual care. Practical tips will empower providers to maximize the potential of virtual visits in delivering superior hospital-at-home care.

» Understand protocols for determining the appropriateness of virtual visits in hospital-at-home car

» Identify the key technologies required to optimize virtual visits, including tools like digital stethoscopes and secure connections

» Learn best practices and tips from experienced virtual home hospitalists to enhance the effectiveness and quality of virtual care delivery

In this session, we will dive into effective processes that can be used to optimize patient flow into Hospital at Home programs, ensuring that patients receive high-quality care while improving overall program efficiency. We will explore how UMass employs strategies to identify potential Hospital at Home candidates early in their hospitalization, integrates tools within the EMR to increase transparency on patient eligibility, and utilizes a tailored patient list with real-time data and clinical criteria to automatically flag candidates for timely decision-making. Join us as we walk through the challenges, successes, and lessons learned from UMass’s Hospital at Home program.

» Outline effective strategies to acquire patients earlier in their hospitalization

» Explore how tools integrated into an EMR provides greater transparency to providers

» Address barriers to efficient patient screening and real-time identification of candidates

As healthcare executives, you are well-versed in the mechanics of hospital at home, but how do you elevate your programs beyond clinical care to create truly transformative patient experiences? This session will take a deep dive into real-world applications that extend beyond traditional models, showcasing how innovative, patient-centered approaches can redefine home-based care. Through the story of Jean S., the presenter will explore how personalized, live-in support can enhance quality of life, improve outcomes, and provide seamless coordination between caregivers, families, and providers. The session will discuss key elements that make hospital at home more than just an acute care substitute—integrating social determinants of health, family engagement, and long-term well-being strategies. This session is designed for executives seeking to refine their hospital-at-home programs by embracing holistic, patient-first strategies that drive better outcomes, patient satisfaction, and operational excellence.

» Discover how tailored caregiver-patient matching enhances patient experience and family trust

» Learn the role of proactive health monitoring and engagement in preventing readmissions

» Understand best practices for integrating lifestyle, socialization, and emotional well-being into home-based care

This session will focus on the strategic alignment of hospital at home units with the primary providers in brick and mortar to drive patient referrals and decrease barriers to patient acquisition. The presenter will share strategies of collaborative workflows for long-term success. Attendees will gain insight into fostering a shared goal and improving their push mechanism from providers caring for eligible patients – promoting from within. We will address challenges and formulas to navigate the complexities to scale efficiently. The session will also discuss ways to encourage providers to become unit champions and help spread the word of hospital at home.

» Develop strategies to engage brick-&-mortar providers

» Identify key steps to align organizational goals and a sense of accountability with providers

» Understand how to navigate challenges and create a sustainable intake workflow

The first wave of hospital-at-home showed what’s possible. However, workarounds, knowledge gaps, and disconnected tools are holding us back. A better future is within reach: one where processes aren’t siloed in a patchwork of spreadsheets and message threads, but live in a purpose-built platform that complements the EHR, superpowers staff, and orchestrates care at home and at scale. This interactive session will explore how a community of software engineers, clinicians, operators, and health system leaders can partner together to develop the next generation of capabilities to transform care delivery beyond hospital walls. Whether you’ve built before or want to start now, this session is for doers, builders, and believers.

*limited to 20, pre-registration required. Sign up at registration desk.

Hospital-at-home doesn’t grow in straight lines – it evolves in motion. As adoption accelerates, operational infrastructure becomes a critical enabler – or barrier – to sustainable growth. Every organization reaches a point where the operational model must be reimagined to support expansion, ensure reliability and drive clinical excellence at scale. This roundtable discussion will delve into how health systems can move beyond early successes to build a robust foundation for long-term performance. We’ll explore evolving decisions around insourcing versus outsourcing, the infrastructure required to grow with confidence, and how to design a supply chain that can flex as the care model matures. If your organization is focused on growth and you’re building for what’s next, not just what’s now, this conversation is for you.

The fragmentation of care across the acute, subacute, and post-acute phases often results in multiple transitions of care, creating gaps that negatively impact patient outcomes. Limited access to timely primary and specialty care following discharge can exacerbate these issues, leading to emergency room overcrowding, hospital capacity constraints, and rising readmissions. Hospital-at-home programs supported by CMS waivers have shown promise by delivering hospital-level care in the home environment, addressing many of these challenges. However, not all hospitals—particularly smaller or resource-limited ones—are able to meet the regulatory and infrastructure demands of the CMS waiver program. This session will explore how comprehensive CMS waiver hospital-at-home programs and non-waiver early supported discharge models can function as complementary pathways within a broader continuum of home-based care. Together, these models can be integrated into a unified framework that supports patients throughout their care journey—from acute hospitalization to recovery at home—helping to reduce strain on health systems while ensuring continuity, safety, and quality of care.

» Identify the impact of fragmented care across acute, subacute, and post-acute phases on patient outcomes and healthcare system capacity

» Explore challenges in post-discharge access to primary and specialty care that drive avoidable ED visits and hospital readmissions

» Examine how CMS waiver-based hospital-at-home programs and alternative non-waiver models can demonstrate value within a comprehensive home-based care continuum, particularly in supporting small and large health systems to improve transitions

This session will present key findings from the Hospital at Home Users Group Tech Council survey, highlighting opportunities and challenges in leveraging tech-enabled services within the hospital-at-home (HaH) care model. Experts will explore specific technological advancements and obstacles across five critical domains: patient identification/enrollment, remote patient monitoring (RPM), virtual visits, clinical care team coordination, and supply chain management. Attendees will gain valuable insights into the evolving tech landscape and the research and development priorities shaping the future of hospital-at-home care between 2025 and 2030.

» Understand the key opportunities and challenges in leveraging technology within the hospital-at-home (HaH) care model

» Explore specific technological advancements for hospital-at-home programs

» Gain insights into the research and development priorities shaping the future of hospital-at-home care through 2025-2030 and how these innovations will impact patient outcomes and program efficiency

*Space is limited to 20 participants. Please sign up at the registration desk.

This interactive working group will focus on the benefits of integrating in-home care with hospital-at-home programs, offering a comprehensive approach to patient care. Facilitators will lead a discussion on how seamless coordination between hospital-at-home providers and in-home support can improve patient outcomes, reduce readmissions, and ensure smoother transitions from hospital to home. The session will explore cost-effective care solutions, specialized patient support, and the vital role of family engagement in this model. Attendees will gain practical insights into creating a holistic care plan that strengthens both clinical outcomes and the patient experience.

Decentralized care delivery isn’t just a logistical shift—it’s a design challenge. Human-centered design can unlock new models of care that extend beyond hospitals and into homes, communities, and rural settings. Drawing from examples in service design, clinical operations, and advanced technology development, the talk shows how health design thinking helps reimagine where and how care happens. It’s about designing services that move with people, not systems that make people come to them. By shifting the center of gravity away from institutions and toward individuals, design becomes a powerful tool for creating more equitable, agile healthcare.

» Understand the role of human-centered design in creating decentralized, people-first healthcare models

» Explore how service design and technology can extend care beyond traditional clinical settings

» Identify strategies to shift healthcare delivery from institution-centered to individual-centered systems

Do you have the right digital strategy to scale home hospital? Scaling Home Hospital operations takes more than just an RPM platform—it requires a full-spectrum digital strategy aligned with your clinical and business goals. Success depends on EHR integration, analytics, mobile communications, logistics support, and more. When digital strategy and operational goals are misaligned, growth is slowed or even stalled. This session will outline the essential digital building blocks, resources, and budget considerations needed to effectively support and scale Home Hospital programs—and challenge you to ask: is your digital strategy helping you grow, or holding you back

» Identifying the need for a comprehensive Home Hospital Digital Strategy

» Building blocks of a Home Hospital Digital Strategy

» Making the case for your Home Hospital Digital Strategy

This session will explore payor perspectives on the value of hospital-at-home programs, focusing on reimbursement models and the metrics that define success. Experts will discuss strategies for scaling programs, strengthening payer-provider partnerships, and driving sustainable reimbursement structures. Attendees will gain insights into aligning payor and provider interests to accelerate the future of high-acuity home-based care.

» Explore the payor’s perspective on the value of high-acuity healthcare in the home, including quality, safety, medical cost savings, and broader value propositions.

» Discuss the key metrics to better communicate the bottom-line value of hospital-at-home programs and strategies for strengthening payor-provider partnerships

» Understand the importance and obstacles to the ongoing scaling of hospital-at-home programs