Agenda-at-a-glance.pdf

The behaviors of healthcare leaders influence organizational culture, a powerful driver of well-being for healthcare professionals. Leaders are responsible for building and maintaining trust in their organizations, both internally among clinicians and other employees, as well as externally among patients and the community. This trust fosters clinician well-being and is critical for quality patient care.

In this workshop, physician leaders from the American Medical Association’s (AMA) Professional Satisfaction and Practice Sustainability group, will introduce concepts relevant to wellness-centered leadership. The interactive session will include activities to identify opportunities to build trust, support clinician well-being, decrease burnout, and manage change effectively. You will walk away with specific, prioritized action steps to take back to your practice.

• Explain the concepts relevant to wellness-centered leadership
• Identify key strategies to promote clinician well-being and decrease burnout
• Implement actions to support clinicians stressed by factors from both inside and outside the work environment

Participants will have the opportunity to connect with others to brainstorm, applying a dimension of the Surgeon General’s framework to their work, their team, and their organization. There will also be time for self-evaluation and organization evaluation: what are you doing well and what can be improved for each dimension of the framework? Join the conversation on fostering a healthy work environment to help your employees live better lives in and outside of work.

What’s the first thing that comes to mind when you, as a physician, think of negotiation? Dread? Manipulation? Gamesmanship? Conflict? Or perhaps, “I’m just not good at it, so I avoid it?”

The concept of negotiation can make physicians feel uncomfortable because of the competitive bargaining assumption — that it’s equivalent to conflict and trickery. Conversely, negotiation is a collaborative problem-solving process that promotes self-advocacy and constructive interpersonal relations. It can lead to burnout when we don’t self-advocate, back down easily, or become argumentative and defensive. No one is born a great negotiator; negotiation is a set of learned skills that anyone can acquire and improve. Join Dr. Sue Padernacht as she takes a deep dive into a five-step framework to become a better negotiator in your professional and personal life.

• Constructively use negotiation to resolve difficult situations
• Encourage collaborative self-advocacy through negotiation
• Discover a 5-step framework to boost your capabilities and mindset about negotiation
• Create a “Plan B” when negotiations don’t go your way

In this highly interactive session, Tara Davis from the American Psychological Association (APA) will share data from APA’s recent surveys and showcase how to use a strategy of psychological science, survey data, metrics, and employee voices to create a healthier culture, improve employee mental health and well-being, and decrease burnout. You will learn how to:

• Align your organization with the Surgeon General’s Framework for Workplace Mental Health and Well-Being.
• Leverage campaigns, internal partnerships, managers, and communications channels to extend your reach.
• Lead and communicate with empathy.
• Engage in important conversations about mental health and well-being issues with employees.
• Measure impact and use the data.

Using the art and science behind “The Nursing Process,” this session dives into the heart of self-discovery (nursing skills and care) to empower nurses and other health professionals to overcome burnout. Actionable strategies will become a personalized roadmap to navigate your career with resilience, purpose, and fulfillment. This session will take you through each of the familiar nursing steps as if you are the patient – from assessment to diagnosis, planning, implementation, and evaluation.

• Acquire a deep understanding of the unique manifestation abilities within the Nursing Process, empowering you to make informed and effective decisions in various healthcare scenarios
• Develop meaningful and measurable goals to regain control of your professional life, paving the way for a fulfilling and sustainable career This approach provides a clear path to a burnout-free professional journey
• Embrace a nursing career rooted in profound purpose, where aligning with your values empowers you to shape your professional path and meaningfully contribute to the well-being of those entrusted to your care

This interactive, experiential, and playful workshop strengthens participants capacity to work with vibrancy and positivity, and to serve as leaders in wellness for colleagues and team members. Together, we will explore mindful and meaningful practice, and collaborative and sustaining practice through the use of humanities, poetry and reflective engagement. Participants will leave the session with strategies and approaches to enhance wellness at their individual practice settings. You will:

• Deepen your understanding of practitioner vitality and potential threats
• Explore the dimensions of Meaningful Practice, Mindful Practice, Collaborative Practice, and Sustaining Practice
• Learn vitality and wellbeing strategies to use immediately, and positively impact your own vitality

Dr. Darrell Kirch opens the Symposium by offering a deeply personal narrative of his lifelong challenges with burnout and mental distress. In turn, he will describe how he has worked professionally with the National Academy of Medicine and other groups to give the issue of clinician burnout (as well as the short path from burnout to serious mental health disorders) a prominent place in our national healthcare dialogue.

The critical shortage of healthcare providers is negatively impacting care. By the 2030s, the US could face an estimated shortage of nearly 200,000 nurses and 124,000 physicians. To make matters worse, the epidemic of provider burnout is devastating the functionality of the current numbers problem and sending its trajectory more rapidly in the wrong direction. These shortages — further hindered by rising levels of burnout — spell a crisis for the country. 

• Explore a multipronged approach, including training more providers and improving their access to care
• Discover solutions and survival tactics to equip providers in their battle against burnout 
• Understand the use of technology and telemedicine to enhance access to care

Telehealth can play a significant role in reducing the staggering number of healthcare professionals leaving the profession while also decreasing rates of burnout and paid time off. In this session, we will discuss the unique challenges and opportunities of telehealth and virtual care, and provide practical tips and best practices to promote provider well-being and job satisfaction in healthcare. 

You’ll learn how telehealth can:

• Result in happier, more engaged healthcare professionals, especially regarding work-life balance
• Set appropriate patient expectations for better efficiency and productivity
• Can increased profits and margins

*Sponsorship opportunity* Contact info@icdevents.com 

This session will present compelling evidence that leading with empathy and compassion at the organizational level significantly improves clinician and employee enjoyment of work, well-being, engagement, and retention. Such leadership also delivers decreased levels of burnout and dissatisfaction with work. Improvement in the patient experience naturally flows when an organization leads with empathy and compassion. After this presentation, participants will be able to:

• Discuss the factors that lead to greater engagement, retention, and enjoyment of work in healthcare organizations
• Explain the four key factors that create a resilient organizational framework
• Describe how empathic attunement to employees and colleagues elevates the experience of work and retention

Health care is one of the most regulated industries in the country, owing to the goal of ensuring patient and worker safety. As a result, physicians today face tremendous oversight and regulation from internal and external sources. Well-intended overinterpretation or misinterpretation of actual regulatory requirements and unnecessarily restrictive organizational policies contribute to administrative burden, cognitive overload, professional dissatisfaction, and burnout.

The American Medical Association’s (AMA) Debunking Regulatory Myths series helps organizations reduce administrative burdens and increase physician satisfaction by clarifying misunderstood and overinterpreted regulations. Our goal is not to eliminate regulation and oversight but rather to sensibly reduce the unnecessary burden on clinicians by offering clear, concise guidance on the interpretation of and compliance with healthcare laws and regulations. This session will: 

• Explain the regulatory challenges in healthcare and address important clarifying questions about “regulatory requirements”
• Explore resources and access to AMA’s “Debunking Regulatory Myths” 
• Share success stories of regulatory myths debunked by other organizations

Using case studies and lived experience, Rhonda Stark shares the varied system solutions that have been created to mitigate burnout in her healthcare system, which includes eight VA Medical Centers and a network office. Learn:

• Innovative approaches for enhancing staff engagement
• Strategies to support supervisors & managers
• Effective bite-sized solutions to bolster overall wellness and resilience

Like prescribed exercise, culinary medicine should be a tool in every clinician’s toolkit for patients — and themselves. Dr. Sabrina Falquier stepped into a new career path, swerving from Internal Medicine into Culinary Medicine, where she blends the art of food and cooking with the science of medicine. In this case study, you will: 

• Learn the definition of Culinary Medicine and how it is utilized in healthcare in both the United States and internationally
• Listen how Dr. Falquier navigated her traditional career path with her growing passion and work in Culinary Medicine
• Be empowered to cultivate your own unique career path for a sense of true fulfillment for yourself and your patients

Enjoy a lunch break and ‘Meet and Greet’ the Symposium sponsors before the Opening Night Reception at the Hyatt Regency La Jolla.

KLAS Research and the Arch Collaborative is a provider-led effort to unlock the potential of EHRs in revolutionizing patient care. Join Jason Hess and Tommy Rowley from KLAS as they share research insights whereby healthcare organizations collaborate through benchmark surveys to uncover best practices and move the needle in implementing, adopting, and optimizing healthcare IT systems. With the EHR as the central case study, this session will explore some of the latest data and solutions for improved outcomes, elevated clinician satisfaction, and a future where the power of EHR is fully recognized. 

• Walk away with data from 400,000+ clinicians worldwide
• Discover best practices to prioritize EHR satisfaction and EHR-related burnout and turnover
• Hear about opportunities to demonstrate ROI for improving clinician experience with technology and achieve executive buy-in for EHR efficiency and wellness initiatives

In this case study, the Chief Well-Being Officer of the Woodruff Health Sciences Center (WHSC) for Emory University will discuss the development and rollout of its inaugural interdisciplinary WHSC Office of Well-Being, which supports over 35,000 individuals who work in healthcare and health sciences in Atlanta, GA. We will review the strategy and structure of the Office, which aims to improve individual, team, and organizational well-being with a particular focus on addressing the factors contributing to clinician burnout.

• Identify key considerations when establishing an organizational framework for supporting workplace well-being
• Discuss the importance of constructing key partnerships to embed well-being efforts into an organization and Emory’s lessons learned
• Review the intersection of well-being with healthcare operational, quality, and technology strategies

Without meaningful institutional support, wellness programs have limited impact. This session will cover the budget sources and leadership administrative structure supporting the Physician Wellness work at the University of California San Diego, a large public university. Since its establishment in 2021, resources have been allocated to facilitate the rapid development of a wellness infrastructure that permeates the health system’s 18 clinical departments.  

• Understand the critical nature of demonstrated leadership support for wellness initiatives
• Describe the value of multilevel budget contributions for wellness initiatives
• List the advantages of the UCSDH administrative infrastructure for physician wellness

Clinician burnout is a complex issue. To stem the tide of clinician departures, we must go beyond surface-level fixes and address the core issues causing burnout. The End Burnout Group, an organization focused on resolving the root causes of burnout, has identified 15 root causes of clinician burnout. Join this session to engage in solutions for several of the root causes.

• Discover each of the 15 root causes identified by the End Burnout Group
• Gain solution(s) for four root causes and how to implement them
• Recognize why clinician well-being programs cannot end burnout

The problem with burnout lies in dysfunction in healthcare workplaces far more than a lack of resilience in healthcare workers. This presentation will examine the underlying drivers of burnout in the workplace and offer a focused approach to address those drivers, which can enhance organizational resilience and performance while improving the experience for clinicians and support staff alike. Learning objectives include:

• Articulate the dimensions of burnout and examine the connection between the drivers of burnout and those dimensions
• Describe a roadmap of specific activities to reduce the impact of the drivers of burnout
• Empower clinicians to fix their frustrations, develop managers to support clinicians, and align everyone around values that bring meaning to the work

This session will delve into research and experiences that highlight the impact of a spectrum of technologies and digital innovations impacting clinician experience. Understanding these technologies and the proper paradigm by which they should be deployed can mean the difference between a happy and productive clinician workforce or not. We will explore a myriad of questions, including whether emerging technologies alleviate burnout or might exacerbate it and why.

• Identify critical technologies and digital advancements for care team enhancement
• Understand why AI needs to be looked at as a member of the team
• Develop a strategic framework for tech adaptation and literacy
• Prepare the entire team for a digital healthcare future
• Foster a culture of continuous learning

It is imperative now more than ever that healthcare organizations prioritize and create a culture that promotes employee emotional and physical well-being. This involves fostering an open, supportive, and psychologically safe environment where employees feel comfortable discussing their challenges and seeking help.

The purpose of this panel discussion is to focus on system-level solutions in order to raise awareness of mental health issues, including the risk of suicide and substance use disorders, as well as eradicate both barriers and stigma associated with accessing and receiving mental health care.

• Define communication channels to foster a culture of empathy, understanding, and open communication.
• Develop a culture of psychological safety in which healthcare professionals feel comfortable discussing their mental health concerns without fear of judgment
• Identify policies that prioritize mental well-being and access to mental health services 

During this enlightening session, embark on a transformative journey through the dynamic landscape of artificial intelligence in healthcare. Discover AI’s immense potential as we delve into its current state and evolving role in the industry. 

• Explore the transformative impact of AI on healthcare, understanding its current landscape for informed decision-making
• Acquire practical insights to evaluate scalability, overcome implementation challenges, and adapt leadership strategies for a seamless AI-driven healthcare system
• Uncover the profound influence of AI on early disease detection and personalized treatment, enhancing patient outcomes
• Navigate the noise: separating fact from fiction
• Gain a deeper understanding of prospects and ethical considerations guiding the evolution of AI in healthcare

Join us for swanky cocktails, a delectable array of culinary delights, and smooth jazz at our Opening Night Reception at the Hyatt Regency La Jolla. Let’s forge lasting connections and discover new opportunities in our Sponsor Showcase.

Don’t miss this unforgettable evening, where music meets networking in perfect harmony.

*Sponsorship opportunity: Contact info@icdevents.com 

Sponsored by

Burnout is simpler than we have made it-it is simply a ratio of job stressors divided by adaptive capacity-resiliency. Increase the former, decrease the latter-or both-to battle burnout.  The tools of battling burnout are coupled with the fact that doing so requires leading, not leadership, which is why leadership is worthless … but leading is priceless!

• Every team member is a leader-lead yourself, lead your team
• Every team member is a performance athlete, involved in a cycle of performance, rest, and recover-invest in yourself, invest in your team
• The work begins within … but turns towards teamwork

In this session, senior leaders will discuss the real-world challenges and opportunities they and their organizations experience, coping with the external factors driving burnout as the pace of change accelerates. They will explore:

• Strategies for senior leadership to effectively navigate factors driving burnout and capitalize on opportunities for growth and resilience
• Specific challenges encountered, such as balancing work-life demands, managing stakeholder expectations, and fostering innovation
• The role of technology and regulatory changes on the well-being of senior leadership and their organizations

*Sponsorship Opportunity* Contact info@icdevents.com

Learn how innovative leadership, advocacy, and services are changing laws state by state to support and protect clinicians and other healthcare providers from burnout and moral injury. Hear from Medical Society CEOs on how to enhance safety and wellbeing among physicians, PAs, nurses, pharmacists, and dentists, as well as medical, nursing, pharmacy and dental students.

Panel Leader and Medical Society CEO Melina Davis will explain how Virginia was the first state in the country to pass protective legislation and has continued to evolve a platform of support services including a national peer-to-peer coaching network.  Society leaders from California, Arizona and Montana will also share their learnings and progress, as well as share ways to bring solutions to your state and practice setting. You will:

• Understand what is happening with state initiatives and laws that protect our healthcare providers
• Learn what is happening across the U.S. when advocacy and support make a difference
• Uncover action plans you can help promote in your state and workplace and what you can do to join the movement

Join Dr. Castro for a visionary exploration of how generative AI will shape the future of healthcare, transforming it in ways we are only beginning to imagine. As we stand on the brink of a new era, generative AI technologies are poised to redefine what is possible in patient care, diagnostics, and treatment innovation. This interactive session will explore:

• The evolution of generative AI, its future trajectory in healthcare innovations, and how these advancements can lead to more personalized and efficient patient care
• The ethical considerations, data privacy concerns, and the roadmap to integrating generative AI into existing healthcare systems.
• PLUS: Fireside Chat/Q&A with Mitchell Josephson, CEO, Health Data Management Group; President, American College of Health Data Management