Psychological Safety in Healthcare: Combating Healthcare Burnout
In today’s rapidly evolving healthcare landscape, leaders face unprecedented challenges. Financial pressures, workforce shortages, and technological disruptions demand a new paradigm of leadership – one that seamlessly integrates supportive culture, innovative technology, and compassionate guidance. This post explores “psychological safety” and how forward-thinking healthcare organizations can navigate this complex terrain and emerge stronger than ever. […]
The Ripple Effect of Humanism in Healthcare: A Game-Changer for Patient Care and Organizational Success
In the fast-paced world of modern healthcare, it’s easy to lose sight of what truly matters: the human touch. But what if we told you that prioritizing humanism in healthcare isn’t just good for patients—it’s a powerful catalyst for organizational success.
Orchestrating Human Connection and Patient Experience: Reclaiming Humanity in Health and Care
Laura Cooley, PhD, Chair, Patient Experience Symposium 2025 In an era dominated by technological innovation and mounting system pressures, it’s easy to overlook the most powerful force in healthcare: human connection and patient experience. Amid ongoing challenges like workforce burnout, health inequities, and fragmented care delivery, there is a growing realization that sustainable transformation begins […]
AI + Empathy: Re-imagining Patient Experience in the Age of Artificial Intelligence
From predictive analytics and clinical decision support to chat-bots and personalized digital journeys, AI offers incredible promise. But for healthcare professionals and executive leaders seeking to improve care, the real challenge lies in ensuring that innovation doesn’t hinder human connection.
Improving Patient Experience: Revolutionizing Digital Healthcare
In today’s rapidly evolving healthcare landscape, the intersection of technology and patient care has never been more critical. As we stand at the precipice of a digital health revolution, it’s imperative that we re-imagine our approach to designing healthcare platforms.
Hear Me, See Me, Heal Me: Revolutionizing Patient Experience Through Human-Centric Care
Discover the 6H Model and CORE framework to advance equity and human connection in care. A new approach to patient experience that re-centers dignity and trust.