Jeremy Segall, MA, RDT, LCAT, FPCC

Jeremy Segall, MA, RDT, LCAT, FPCC is the inaugural System Chief Wellness Officer at NYC Health + Hospitals, the largest municipal public healthcare system in the nation. He currently oversees the human experience continuum for the entire enterprise, including employee well-being response efforts and engagement strategy, governing the system’s wellness programming, person-centered care certification, and care experience portfolios consisting of the system’s customer service values. He coordinated the Healing Education Resilience and Opportunity for New York’s Frontline Workforce (HERO-NY) Taskforce bringing together the US Department of Defense, VA, USUHS, DOHMH, GNYHA, and FDNY to create a training series addressing resilience to be adapted for civilian audiences. The HERO-NY training has spread to 43 countries, 5 continents, and has trained over 120,000+ global healthcare workers