Susan Richwine, MSN, RN, NE-BC, CCRN, CAVRN, is a nurse leader, educator, and Doctor of Nursing Practice (DNP) candidate with more than three decades of experience advancing nursing practice, healthcare operations, and patient-centered innovation. As Systems Manager for Virtually Integrated Care Operational Excellence at CommonSpirit Health, she leads initiatives that integrate virtual nursing and technology-enabled care models across a national health system.
Richwine is deeply passionate about the future of virtual nursing and its potential to transform healthcare delivery. She believes virtual nursing creates meaningful opportunities to support and retain experienced nurses, extend clinical expertise beyond traditional bedside roles, and reduce the administrative and cognitive burdens placed on direct care nurses. Her work focuses on designing sustainable care models that allow nurses to practice at the top of their license while enhancing patient outcomes, caregiver engagement, and workforce resilience.
Throughout her career, she has served in executive, operational, regulatory, and educational leadership roles, including Chief Nursing Officer, Nurse Manager, Clinical Practice Leader, and Professional Development Specialist. Her expertise spans quality and safety, accreditation, workforce development, nursing leadership, evidence-based practice, and healthcare technology integration.
In addition to her healthcare leadership role, Richwine serves as adjunct nursing faculty at Millersville University, where she mentors future nurse leaders and promotes innovation in nursing practice through facilitating the courses of Advanced Telehealth, leadership, and informatics. She also is the founder and director of the PA Capitol Region Nurse Honor Guard, a nonprofit organization dedicated to honoring the legacy of nursing.
She is a frequent speaker on virtual nursing, nursing leadership, professional resilience, and healthcare innovation. Her mission is to help healthcare organizations build care delivery models that elevate the nursing profession, improve patient experiences, and create fulfilling career pathways for nurses at every stage of practice.