Julie Rish, PhD is a clinical psychologist who joined AdventHealth as vice president of consumer experience in 2023.
In this role, she leads the consumer experience delivery across AdventHealth, promoting a consumer-centric culture that seeks to build lifelong trusting relationships with consumers. Rish champions the customers’ perspective and leads the activation of AdventHealth’s consumer promises across the system. Working with the chief brand and consumer officer, Rish also provides leadership to AdventHealth’s aspiration to be a consumer-focused connected network, helping to activate consumer initiatives that aim to sustain AdventHealth’s culture and improve processes impacting the human experience. As a cultural leader for the organization, Rish promotes the deep-rooted foundation of AdventHealth’s service standards: Keep Me Safe, Love Me, Make It Easy and Own It.