Komal has worked at NYC Health + Hospitals since 2019, primarily building and growing Care Experience programs. In her current role, she works with her team to provide strategic oversight and guidance on patient experience and employee engagement for the health system, in partnership with enterprise-wide and service-line-specific Care Experience Councils. She is passionate about engaging multidisciplinary teams across the system to enhance the holistic and person-centered experience across care settings in an equitable and inclusive manner. An Industrial-Organizational Psychology practitioner by trade, she has worked on enterprise-wide culture change and transformation initiatives focused on enhancing the overall employee experience and value proposition in private healthcare and international civil service organizations in prior roles.
