Director, SafeSystem Solutions ECRI
ECRI Kristen Crandall is a nationally recognized patient safety leader and practicing pediatric nurse who translates safety science into practical, lasting solutions for healthcare organizations.
Kristen is a safety leader and integrator who bridges the gap between safety science and frontline clinical reality. She has authored peer reviewed research on improving safety event analysis reliability and debriefing and regularly contributes as a speaker and educator on topics including systems thinking, high reliability, reducing preventable harm, safety culture, cause analysis and sustainable healthcare improvement.
Drawing on experience spanning two decades in pediatric clinical care, the latter half leading patient safety and clinical quality efforts, Kristen leads the development of patient safety solutions at ECRI, from ideation through implementation, mobilizing ECRI’s full range of subject-matter expertise. She continues to lead consulting engagements and serves as a subject matter expert on topics including patient safety, high reliability, ambulatory care, and pediatric and urgent care settings.
Her service on the National Steering Committee for Patient Safety, combined with her continued active clinical practice as a pediatric nurse, ensures that regardless of the safety challenge at hand, her perspectives are practical, current, and grounded in the realities of care delivery.
