Krysta Kishbaugh is a dynamic healthcare improvement specialist with 15+ years of experience, driving operational excellence, patient-centered care, and organizational growth. At Orlando Health, she has led transformative projects that enhance efficiency, elevate patient experiences, and optimize care delivery. As Senior Director of Practice & Patient Care Improvement, she spearheads HCAHPS and clinical initiatives to exceed satisfaction and quality benchmarks. As a strategic leader, Krysta excels in coaching, analytics, and process optimization. Currently pursuing a Doctor of Health Administration at the University of North Florida, she is dedicated to advancing into executive leadership and shaping the future of healthcare innovation.