Natalya Martins currently serves as Chief Operating Officer at MHQP, where she oversees organizational operations and MHQP’s quality measurement portfolio, including its statewide patient experience survey programs. She has played a key role in expanding MHQP’s equity agenda, leading several initiatives with a focus on pain equity, as well as strategic efforts related to quality measurement innovation and elevating the patient voice in quality improvement. Her work blends methodological rigor with a deep commitment to stakeholder engagement and transparency to advance data-informed improvements in healthcare quality and patient experience. Natalya received an MPH from Simmons University and a B.Sc. in Health & Exercise Science from Skidmore College.