ICD is now SHRM-accredited! Earn PDCs for SHRM-CP® & SHRM-SCP® at all our conferences.

Stephanie Mercado

CEO National Association for Healthcare Quality

Stephanie Mercado is the CEO of the National Association for Healthcare Quality® (NAHQ), championing the healthcare quality profession. With over 20 years of experience, she has driven initiatives to standardize workforce competencies and elevate the visibility of healthcare quality. Under her leadership, NAHQ’s membership and certification programs have expanded significantly. A recognized industry leader, she collaborates on national patient safety and workforce development initiatives and has been honored among Modern Healthcare’s ‘Top 25 Women Leaders.’