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September 16-18, 2024 |  Boston, MA.

Value-Based Health Strategy Forum

September 16-18, 2024 |  Boston, MA.

Patient Experience Symposium

Proven & Innovative Strategies for Human-Centric Healthcare

Designed to connect, exchange, inspire, educate, and empower healthcare professionals to enact meaningful change within their organizations.

Top 5 Reasons to Attend

1
Communication and Trust: Cultivate empathy and strengthen communication skills to build trust, rapport, and meaningful connections among patients, families, and healthcare teams
2
Equity and Inclusion: Promote health equity and inclusion to enable access, enhance outcomes, and uphold the dignity and rights of all persons in the healthcare ecosystem
3
Team Well-being and Engagement: Prioritize staff and clinician well-being while nurturing team behaviors around communication and coordination to enhance patient experience
4
Technology and Innovation: Harness the power of technology and innovation to streamline processes, improve access to care, and enhance the overall patient experience
5
Value-Based Care and Measurement: Define and measure “value” by focusing on the health and experience outcomes that matter most to patients, while optimizing clinical outcomes, reducing errors, managing costs, and fostering a culture of safety and excellence

Speakers

Agnes Barden, DNP, RN, CPXP

Deputy Chief Experience Officer, Office of Patient and Customer Experience

Northwell Health

Barden

David Bernstein, MD, PhD, MBA, MEI

Senior Researcher, Harvard Business School Resident Physician, Harvard Combined Orthopaedic Residency Program

Mass General Brigham

Bernstein

Rachel Biblow

Associate Editor

Journal of Patient Experience

Biblow

Brian Carlson

Vice President of Patient Experience

Vanderbilt University Medical Center

Carlson

Martie Carnie

Senior Patient Experience Advisor

MGB; Brigham and Women's Hosptial

Carnie

Jennifer Carron, CPXP, MSOM

Patient Experience Officer

BJC HealthCare

Carron

Calvin Chou, MD, PhD

Professor of Clinical Medicine

University of California San Francisco

Chou

Shannon Connor Phillips, MD, MPH

Chief Health Officer

Joyous

Connor Phillips

Laura Cooley, PhD

Editor-in-Chief 

Journal of Patient Experience

Cooley

Jatin Dave, MBBS, MPH, FACP

Chief Medical Officer, MassHealth; Director, Office of Clinical Affairs, For Health Consulting at U Mass Chan Medical School

U Mass Chan Medical School

Dave

Carl Deaney, MSc MBBS

General Practice

Marsh Medical Practice, Lincolnshire, England

Deaney

Justin Dearborn

Founder and CEO

Praia Health

Dearborn

Susan Edgman-Levitan, PA

Executive Director

John D. Stoeckle Center for Primary Care Innovation Massachusetts General Hospital

Edgman-Levitan

Cynthia George, MSN, FNP

Senior Director, Partnerships for Sustaining Daily Care

Cystic Fibrosis Foundation

George

Nigel Girgrah, MD, PhD

Chief Wellness Officer

Ochsner Health System

Girgrah

Apurv Gupta, MD, MPH

Co-Founder & Board Member

A Loving Organization Consortium

Gupta

Lisa Haith, BA(Hons) CMgr MCMI

Practice Manager and Patient Experience Lead

Marsh Medical Practice in rural east Lincolnshire, England

Haith

Krista Hirschmann, PhD, FACH

Founder

Enhance Communication

Hirschmann

Thomas Howell, MD

Medical Director for Patient Experience

Mayo Clinic Health System

Howell

Annie Ideker, MD

Associate Senior Medical Director for Physician and Clinician Experience

HealthPartners

Ideker

Prakash Jayakumar, MD, PhD

Assistant Professor, Department of Surgery and Perioperative Care, Director, Clinical Research and Outcome Measurement

University of Texas at Austin

Jayakumar

Jared Johnson

Chief Marketing Officer, Host

Praia Health, Healthcare Rap Podcast

Johnson

Jessica Kim

Co-Founder and Executive Chairwoman

ianacare

Kim

Laura Kirk, MSPAS, PA-C, CPXP, DFAAPA, FACH

Assistant Director of Advanced Practice Providers, Ambulatory Service

UT Southwestern Medical Center

Kirk

Toni Land, MBA, BSN, CPXP

Founder & Chief Experience Officer

Landing Exceptional Experiences

Land

Komal Lodaria, MA, FPCC

Senior Director, Care Experience

NYC Health + Hospitals

Lodaria

Kevan Mabbutt

Chief Marketing, Communications and Consumer Experience Officer

Advocate Health

Mabbutt

Joe Machicote

Chief Diversity Officer

Premier

Machicote

Amber Maraccini

VP of Industry Executive Advisory

Medallia

Maraccini

Edward Marx

Author, Podcast Host

DGTL Voices, CEO Unplugged

Marx

Kedar Mate, MD

President and Chief Executive Officer

Institute for Healthcare Improvement (IHI)

Mate

Namita Mohta, MD, MPH, MSHS

Executive Editor, NEJM Catalyst; Physician, Department of Medicine, Brigham and Women’s Hospital; Faculty

Ariadne Labs; Assistant Professor, Harvard Medical School

Mohta

Robert Moskowitz, MD

Chief Medical Officer

Contessa

Moskowitz

Geeta Nayyar, MD, MBA

Chief Medical Officer, Technologist, and WSJ Best Selling Author

Nayyar

Ingrid Nembhard, PhD, MS

Fishman Family President’s Distinguished Professor, Professor of Health Care Management

The Wharton School, University of Pennsylvania

Nembhard

Zeev Neuwirth, MD

Healthcare Executive, Author, Podcast Host

Neuwirth

Christina Nielsen

Outcomes Research Project Manager and Learning Collaboratives Project Facilitator

International Consortium for Health Outcomes Measurement (ICHOM)

Nielsen

Stacey Palmer

Senior Vice President & COO

The Beryl Institute

Palmer

Tracy Parris-Benjamin

Managing Partner

The Outcomes Architect

Parris-Benjamin

Ellen Pearlman, MD, FACH, FACP

Associate Dean for Professionalism & Doctoring Skills

Donald and Barbara Zucker School of Medicine At Hofstra/Northwell

Pearlman

Sasha Perez-Loor, MSHSA, PMP, CPXP, CCMP

Director

AdventHealth

Perez-Loor

Rachyl Pines, PhD

Research Scientist, Office of Patient Experience - Service Excellence

Stanford Medicine

Pines

Barbra Rabson, M.P.H

President & CEO

Massachusetts Health Quality Partners (MHQP)

Rabson

Julie Rish, PhD

Vice President, Consumer Experience

Advent Health

Rish

Josh Robinson

Award-winning presenter, educator, and percussionist

Robinson

Jeremy Segall, MA, RDT, LCAT, FPCC

System Chief Wellness Officer

NYC Health + Hospitals

Segall

Alison Soileau, PhD, FACHE, CPXP-L

System Vice President of Patient Experience and Service Excellence

Ochsner Health

Soileau

Susan Solman, DPM, RPh

Associate Professor

FIU College of Medicine Physician Assistant Program

Solman

Laurie Strongin

Founder and CEO

Hope for Henry Foundation

Strongin

Tara Talley, PMP

Operations Manager, Program Development

Blue Cross and Blue Shield of Alabama

Talley

Kamia Thakur, MD

Assistant Professor of Medicine, Medical Director, Hospital at Home, Director of Clinical Operation

Penn State Health

Thakur

Sara Toomey, MD, MPhil, MPH, MSc

SVP, Chief Safety and Quality Officer

Boston Children's Hospital

Toomey

Tom Tull

VP, Chief Experience Officer

Ballad Health

Tull

Darrel Weaver, MD

Vice President of Provider Engagement and Support

Blue Cross and Blue Shield of Alabama

Weaver

Tommy Whitelaw, BCAh

National Lead Person Centred Voices

Health and Social Care Alliance Scotland

Whitelaw

Venue & Travel

Our group block is sold out.  For the lowest rates available and Waived Destination Fees at Hilton Park Plaza, please contact Brian Cashman at Brian.Cashmna@Hilton.com

Stay at the historic, award-winning Hilton Boston Park Plaza Hotel. Your backdrop to the Patient Experience Symposium is conveniently centered near the city’s most beloved dining, shopping, and entertainment attractions. Come early or stay later — have a little fun while you’re here.

Located downtown, the Park Plaza offers a unique combination of history, luxury, and modern comfort. The Public Garden and Boston Common are across the street, while the captivating Beacon Hill neighborhood and vibrant Theater District are a short distance away. First opened as the Statler Hotel in 1927, it became known as “America’s first grand hotel.” Since its opening, all but two US presidents have stayed at this hotel, and the regal destination has been graced by countless Hollywood royalty, including Katherine Hepburn and Judy Garland. The Park Plaza continues this tradition today with historic rooms, modern amenities, and unmatched city views.

Hilton Boston Park Plaza

50 Park Plaza
Boston, Massachusetts 02116
(617) 426-2000

Sponsorship

Meet the Decision Makers

We are dedicated to bringing you the highest-quality audience, which includes decision-makers, strategists, and executives all ready to meet you.

Brand Awareness & Thought Leadership

We strive to provide an intimate environment for you to meet one-on-one with our highly qualified audience. We offer customized partnership opportunities to fit your budgetary needs.

Network Opportunities

Connect with colleagues, share experiences, and build lasting relationships.

Why Sponsor the Value-Based Health Strategy Forum?

At ICD, our team takes a holistic approach that will maximize your investment and offer a dedication towards your success.

We strive to provide an intimate environment for you to meet one-on-one with our highly qualified audience. We offer customized partnership opportunities to fit your marketing objectives and budget. 

Be a part of a community of dedicated healthcare professionals striving to transform the industry.

Each sponsorship package is customized based on your organization’s marketing objectives and budget.

Each package includes virtual events and is designed to elevate your brand awareness, generate new leads and introduce your product and services to tap into this highly qualified and targeted group of decision makers at a time when they are most receptive.

Interested in Becoming a Sponsor?

Group Discount

Register 3 or more delegates from the same organization at the same time and receive a 15% discount on the registration fee. For larger group discounts, please email us at info@icdevents.com

Stand out in a competitive job market and show your dedication to lifelong learning. All delegates of the Value-Based Health Strategy Forum will receive a certificate of completion, recognizing your commitment to professional growth and affirming your industry expertise and credibility.

Validate Your Industry Knowledge and Credibility.

Option NumberSuper Early Bird PriceEarly Bird PriceRegular Rate
Main Conference$1,195$1,395$1,695
Nurse/Govt./Student/Advocate Main Conference$395$595$895
Non-Sponsoring Vendor/Consultant$1,395.00$1,595$1,895

Paying by Check?

Please make checks payable to:
International Conference Development (or ICD) and remit to:

ICD
PO Box 651,
Moody, ME 04054

Cancellation Policy

If you are unable to attend for any reason, kindly notify us IN WRITING before August 9, 2024, to receive a full refund. After August 9, 2024, a credit voucher for the full amount will be issued. Cancellations received on or after August 30, 2024, will not be eligible for credit vouchers. Substitutions of enrolled delegates are allowed at any time. Please note that program content and speakers are subject to change without notice.

Photography and Video Notice:

ICD may take photographs and videos during this event for various marketing purposes. By registering and attending, you consent to the capture and use of your image.